BungkusIT is a delivery operations company that believes in 'running errands' for their customers while they engage in more essential activities. Their agents, also known as BungkusIT roadies, deliver everything, starting from essential goods to confidential packages.

Challenges

The challenges faced by BungkusIT include

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Lack of complete transparency and hence, reduced authenticity of the merchants

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No traceability of shipments

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Manual delivery acknowledgements

Requirements of BungkusIT

BungkusIT deals with high-ticket deliveries besides standard delivery options. To ensure a secure channel of exchange, they required VeriDoc Global’s technology solutions.

Their requirements were:

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A completely transparent system for all involved parties

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Traceability of shipments by the merchants

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Automatic acknowledgment of delivery

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Preservation of order data

VeriDoc Global Solution

VeriDoc Global solution included the following:

  • mobile app development service MalaysiaInteroperable APIs that provided seamless integration with BungkusIT's existing systems
  • Software BlueprintsAutomatic QR code generation on the rider's device, as an acknowledgement of the delivery
  • supply chain trackingBlockchain-secured collection of data, like photo of the delivery, order details, location of collection or drop-off

Benefits

  • technical project managementComplete transparency of all parties, thereby increasing credibility of the company and decreasing disputes
  • Secure Blockchain TechnologyContactless delivery-essential because of the COVID-19 pandemic
  • Web Development ServicesRider's integrity is maintained
  • mobile applicationSeamless verification of shipments by merchants